Frequently Asked Questions
1. What kind of products does Hedy Canada Sell?
Hedy Canada sells a wide range of infection control and dental disposable products. Please see our product page for more details.
2. What should I know about latex allergies?
HEDY recommends that individuals who suspect that they have become sensitized to latex consult a dermatologist. The information provided here is for educational purposes and is not substitute for medical advice from a licensed physician.
It is important to know that powder free latex gloves are not suitable for individuals who have latex protein allergies.
Irritation versus Allergy
It is important for users to be aware that not all skin irritations are latex allergies. Several factors, such as scrubbing solutions, glove powder, antiseptics, improper washing, moisturizing lotions, topical creams and drying of hands may result in irritations. Generally, glove sensitivities can be attributed to simple irritation, chemical allergy, and/or latex protein allergy.
Irritations (Non-Allergy)
Symptoms:
- Itching, burning, redness (acute).
- Dryness, crusting, cracking, formation of hard bumps (chronic).
- Symptoms will present only on skin areas covered by the glove.
Possible Causes:
- Chemicals used in the manufacturing of gloves.
- Soaps, antiseptics, scrub solutions and disinfectants.
- Atmosphere - cold, wind, aridity.
- Improper hand washing and drying.
Treatments:
- Identify and discontinue use of causative factor
- Consider soaps etc. as well as the gloves as potential causes.
- Allow time for your hands to heal.
- Take steps to improve hand care practices.
Type IV or Contact Dermatitis (Chemical Allergy)
Symptoms:
- May present as itching, dryness, redness, crusting, swelling, hives vesicles/blisters, papules and/or sores.
- Symptoms will present 1 - 2 days following contact.
- In chronic cases these symptoms may spread beyond the area of glove contact to other sites on the body.
- There is no respiratory or facial involvement, nor will the symptoms progress to anaphylaxis.
- These symptoms will diminish within two weeks of discontinuing use.
Possible Causes:
- Manufacturing chemicals.
- Soaps, detergents, antiseptics, and disinfectants.
- Other allergies and/or chronic eczema.
Treatment:
- Identify and discontinue use of causative factor.
- Allow time for your hands to heal.
- Consult with a dermatologist to select an alternative glove type (formulated for chemical allergies).
Type I (Protein Allergy)
Symptoms:
- A rash or hives (urticaria) located anywhere on the body.
- Accompanying respiratory affection (wheezing, difficult breathing).
- Swelling of the facial area.
- Possible abdominal cramping, nausea and increased pulse.
- Symptoms will present within minutes of contact with a latex product.
Possible Causes:
- Natural Rubber Latex protein allergy.
- Cross reactivity to certain food allergies (kiwi fruit, bananas, chestnuts, avocado).
- Affection through skin contact, mucous membrane or wound contact, and/or injection aspiration.
Treatment:
- Identify and discontinue use of causative factor.
- Seek professional medical attention. Treatment with adrenaline/epinephrine may be required in the case of anaphylactic shock (rarely occurs).
- Diagnostic testing involves a Skin Prick Test.
- Avoid all contact with natural rubber latex, both at work and at home.
- Consult with a dermatologist to select an alternative glove type (latex-free).
3. Is my glove safe to use with chemicals?
Different chemicals react differently with particular gloves. Due to this fact, it is important to insure that you are using the proper gloves for the chemicals that you are dealing with. Proper glove selection will insure that your hands are protected from harmful chemicals.
Please see our Chemical Resistance Chart below for details regarding material resistance to specific chemicals. Note that this chart is for reference only and the accuracy of the data included is not certified or verified by Hedy Canada. Our gloves have not been tested against this list of chemicals. Many factors such as glove thickness, chemical concentration, exposure time and temperature can affect the chemical protection of our gloves.
4. What are the recommended storage instructions for Hedy Canada products?
Store in a cool, dry area and avoid exposing open boxes to fluorescent light or direct sunlight.
5. What are the best before dates for Hedy Canada gloves?
If stored according to the directions above, Hedy Canada gloves will perform at the highest level for a period of three years from the date of manufacture.
6. What kind of powder is used in Hedy Canada powdered gloves?
The powder used for Hedy Canada powdered gloves is USP absorbable cornstarch dusting powder. Because an allergy to cornstarch is highly unlikely, most powder related irritations are not real allergies but often symptoms of improper hand washing.
Acceptable powder levels set out by ASTM are maximum levels and there are no minimums stipulated. In addition, Hedy Canada also specifies a minimum powder content to ensure consistent ease of donning.
7. Where can I purchase Hedy Canada products?
Hedy Canada sells products through a variety of national and regional dealers in Canada. Please see the How to Buy page for more details.
8. What quality standards does Hedy Canada meet?
Hedy Canada is committed to providing our customers with the highest quality products. Please see Quality Assurance for more information on the quality standards Hedy Canada follows.
9. If I have a concern with a Hedy Canada product, how can I contact you?
Hedy Canada is committed to providing our customers with the highest possible quality products. If you experience a problem with a Hedy Canada product, please call us toll free at 1-800-661-4339 so we can resolve your concern.
10. How can I ensure proper hand care?
There are several steps to proper hand care. These steps include changing of gloves regularly, using suitable hand cream, and proper glove usage.
Change Gloves Often
- Between every patient
- When the glove is torn, punctured or contaminated.
- After contact with hydrocarbon based products, such as mineral oil,petroleum jelly or lanolin (latex only)
- Frequently (every 15 - 30 minutes) during longer procedures.*
*The frequency of changing gloves depends upon the procedure, amount of contact with blood and body fluids, and the amount of contact with sharps and instruments.
Suitable Hand Creams
Hydrocarbon based products contain mineral oils, petroleum or lanolin and are incompatible with latex. Only use water based moisturizing creams when you are wearing natural rubber latex gloves. Hydrocarbon based products are compatible with synthetic gloves such as nitrile and vinyl.
Proper Glove Usage
- Select a glove type that is best suited for your task.
- Examine each glove for irregularities or tears prior to donning.
- Select the correct glove size. This will reduce finger fatigue and the chances of tearing.
- Change your gloves frequently.
- Always wash and dry your hands thoroughly after each use.
- If you double glove, the inner glove is not a substitute for hand washing. Remove both pairs and wash your hands thoroughly before dealing with a new patient.
- Keep your fingernails neatly trimmed and remove hand jewelry.
- Hedy Canada encourages the use of water-based hand moisturizers and barrier creams.
- Change latex gloves if you come into contact with a hydrocarbon based product.
- Hedy Canada recommends that gloves be used within three years. The age of our gloves can be determined by looking for the manufacturing date printed on every box.
11. How often should I change my mask?
To maintain effective protection, Health Canada recommends that you change your mask after 20 minutes of heavy use or 40 minutes of normal use, and with every new patient.
12. What are the differences between the Hedy SoftMasks?
Hedy currently offers 4 facemasks in our Total Protection line. Each mask aligns itself with a particular ASTM standard. The original Hedy facemask, the SoftMask Standard is an ASTM 2100 Low Barrier mask. This mask has the highest breathability of all masks and is intended for activities with mild splash.
The SoftMask Select provides additional protection at an ASTM 2100 Moderate Barrier level. This mask will have less breathability than SoftMask Standard as is intended for activites with moderate splash.
Our highest protection earloop mask is the SoftMask Defender. In addition to being an ASTM 2100 High Barrier mask, it also provides the added benefit of an anti-bacterial layer to ward out potentially harmful bacteria. While this mask has less breathability than SoftMask Select, it’s high protection makes it ideal for most dental activities.
If the utmost protection is required, Hedy offers the SoftMask N95 which is a NIOSH equivalent duckbill-style N95 particulate respirator. This mask is intended for use in any situation where there may be air or water borne pathogens as it acts to filter out many bacteria and viruses.
Did we miss anything? Let us know if you have more questions!
Email: info@hedycanada.com or contact us here. |